Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Use of HPCf resources requires that you acknowledge our sponsoring institutions: the University of Puerto Rico and the Institutional Development Award (IDeA) INBRE grant P20 GM103475 from the National Institute for General Medical Sciences (NIGMS), a component of the National Institutes of Health (NIH) and the Bioinformatics Research Core of INBRE.